Routine care
Agreed platform updates, backups where supported, form checks, and issue reporting. We review your current setup, agree the required outcome, and identify the information your team needs to supply. The final scope separates essential work from optional additions.
Content changes
Named update allowance, request process, approval, and publication responsibility. We review your current setup, agree the required outcome, and identify the information your team needs to supply. The final scope separates essential work from optional additions.
Support boundaries
Hours, response expectations, third-party responsibilities, and separately quoted development. We review your current setup, agree the required outcome, and identify the information your team needs to supply. The final scope separates essential work from optional additions.