Service business website
Explain each service, show the areas you cover, answer buying questions, and make it easy to request a quote. We map the journey from a search result to a relevant service page and a clear enquiry.
Bring your business online with clear messaging, purposeful design, and a simple path from interest to enquiry or purchase.
A local service business and a growing online store need different customer journeys. We shape the scope around what visitors should do next.
Explain each service, show the areas you cover, answer buying questions, and make it easy to request a quote. We map the journey from a search result to a relevant service page and a clear enquiry.
Plan product categories, variants, product information, shipping, pickup, returns, and checkout. We review your catalogue and fulfilment process before selecting a platform or an inventory connection.
Help customers understand services, choose an appointment, and receive confirmation through an agreed booking platform. Deposits, cancellation rules, staff calendars, and reminders are scoped together.
Keep useful content and improve the parts that create friction. For a platform move, we plan URL redirects, content migration, domain settings, and launch checks to reduce avoidable disruption.
Design is only one part of a useful website. Your project brings the message, the experience, and the operational handover together.
Audience and competitor review, page hierarchy, navigation, service messaging, and calls to action. We agree who writes and approves copy, supplies images, and checks business claims before design begins.
Logo usage, a consistent colour palette, typography, and reusable page treatments. A full naming or identity project can be quoted separately if you need more than a website refresh.
Descriptive page titles, headings, useful internal links, indexability checks, and a sitemap. Existing search traffic and important URLs inform migration decisions. Ongoing SEO is a separate growth programme.
Responsive layouts, labelled forms, keyboard access checks, readable text, and the agreed enquiry or checkout journeys. We also review image weight and basic loading performance on the finished pages.
Scope connections to booking, email, analytics, payments, or a CRM. We identify what data moves, which system owns it, how permissions work, and whether an additional subscription is needed.
Document domain, hosting, platform, and third-party account access. Your quote explains maintenance, backups where supported, content updates, licensing, and what happens when the support arrangement ends.
A useful proposal lets you compare the complete project, including the work your team will need to supply.
Named pages or templates, catalogue size, functionality, copywriting responsibility, design revisions, migration requirements, and the launch acceptance checklist.
Hosting, domain renewal, platform subscriptions, premium apps, maintenance, and any third-party usage charges are identified separately from the initial build.
Discovery, content approval, design approval, development, review, and launch. Dates depend on access, assets, integrations, and the agreed response time for feedback.
Training and access handover, the agreed defect resolution period, and optional improvement work. We can connect the next phase to local search, advertising, or social content.
Your quote specifies page count, content responsibilities, revisions, integrations, hosting, ongoing fees, and handover. Photography, translation, custom applications, and complex ecommerce may require separate scope.
We review your customers, services, brand, existing website, and goals.
We agree on pages and functionality, develop the site, and work through the agreed revisions.
We test the agreed customer journeys and confirm hosting, ownership, maintenance, and support.
Yes. We start by reviewing its platform, access, performance, and limitations. A rebuild is recommended only when the agreed work requires it.
Account ownership, access, licensing, and handover are set out before work starts. Platform portability varies and will be explained.
Timing depends on the scope, content, access, and approvals. Your project schedule will identify milestones and responsibilities.